7. Troubleshooting Agentless Access

Issue	Troubleshooting instructions
How Do I Reset My MFA Password for Agentless Access?	Answer: Refer to our guide on MFA for Agentless Access for detailed step-by-step instructions.
When trying to access the agentless app, receiving error message "Bad Request - Invalid Hostname" (HTTP Error 400).	This error typically indicates that the server is receiving a request with a hostname that it does not recognize or is not configured to handle. Check Microsoft IIS Bindings: Open IIS Manager on the server. Select your site and click on Bindings. Ensure that there’s a site binding for the hostname you're using (e.g., `app.ny501.speerity.net`). If not, add a binding for the hostname. If you're using a different web server, you'll need to configure the new binding on that server instead.