¶ Pre-Install Deployment Software
In rare instances where the Exium SASE agent installation fails on Windows, Mac, or Linux devices, we recommend deploying pre-install software. This software registers the machine with Exium's platform, allowing our support team to troubleshoot installation issues remotely.
¶ Steps to Deploy Pre-Install Software
- Access the MSP admin console.
- Navigate to "Companies," then click on the relevant company name (or go directly to the Customer/ Client Workspace Sign In).
- Click on "User and Devices" in the left menu bar, then select "RMM Deployments."
- Copy the script for the platform you need (Windows, Mac, or Linux) as shown in the screenshot below.
- For Windows devices:
- Run the script locally in PowerShell with administrator privileges, or
- Push it through your preferred RMM tool.
- For Mac devices:
- Run the bash script locally with “sudo -s" privilege, or
- Push it through your preferred RMM tool.
- After deploying the script, please send an email to support@exium.net with the machine hostname where you deployed the pre-install software.
To learn more about implementing SASE, XDR, IAM/ MFA, and GRC for your organization and explore tailored solutions that meet your unique requirements, contact Exium at partners@exium.net for a consultation or demonstration. If you are ready to get started, check out our testing and onboarding process.