Avoid unforeseen costs from unpredictable bandwidth-based pricing of CATO SASE.
|
No |
What to look for? |
Exium |
CATO |
|---|---|---|---|
| 1 | Deployment and Time to Value | Fast time to value with full deployment in 30-90 minutes, designed for MSPs and SMB/mid-market, ensuring quick and efficient implementation. | Cato SASE may be time-consuming to fine-tune connections, potentially leading to delays in optimizing the network. |
| 2 | Throughput Rates and Connectivity | Offers optimized throughput rates with a cloud-native approach, ensuring efficient connections. | Users report slower throughput rates and occasional connectivity problems, which may impact performance. |
| 3 | Documentation and Technical Support | Comprehensive documentation and robust technical support through MSP partnerships, offering efficient troubleshooting and assistance. | CATO is criticized for having out-of-date or incomplete documentation, potentially leading to challenges in self-support. |
| 4 | Intrusion Detection and Security | Strong intrusion detection capabilities and a focus on security, ensuring a robust and secure SASE solution. | Users suggest that CATO's intrusion detection needs improvement, potentially indicating security concerns. |
| 5 | Administrative Tasks and User-Friendliness | Cloud-based solution with minimal administrative tasks, providing an intuitive and user-friendly experience. | While cloud-based, users report the need for fine-tuning and occasional difficulties in fixing issues, potentially leading to increased workload. |
| 6 | Sales Service and Billing Transparency | Transparent per-user or per-device pricing without bandwidth limitations, ensuring straightforward billing. | Users report challenges with CATO's sales service, including discrepancies between negotiation and submission, potentially leading to billing issues. |
| 7 | Performance and Configuration Challenges | Optimized WAN firewall configuration with a single-pane-of-glass for administration, management, and visibility. | Users report slow performance on CATO's WAN firewall configuration page, potentially affecting user experience. |
| 8 | Reporting and Analytics | Robust reporting and analytics capabilities with real-time visibility and actionable insights. | Users suggest that CATO's reporting and analytics capabilities need further improvement, potentially limiting visibility and insights. |
| 9 | Knowledge Availability and User Interface | Offers a portal with sufficient unique knowledge and an intuitive user interface for ease of navigation. | Users report a lack of unique situational knowledge in CATO's portal and suggest improvements in the user interface. |
| 10 | Customer Support and Maintenance Downtime | Efficient customer support through MSP partnerships, minimizing delays and ensuring responsive assistance. | Users report delays in CATO's customer support, and there is a weekly maintenance downtime of about 15 minutes, potentially impacting 24/7 operations. |
| 11 | Pricing and Bandwidth Licensing | Simple pricing model without bandwidth limitations, ensuring flexibility and cost-effectiveness. | Users find CATO pricing challenging, with the need for bandwidth licenses for each site, potentially increasing costs. |
| 12 | User Interface and Feature Set | Intuitive and user-friendly interface with a comprehensive feature set. | Users report that CATO's GUI can feel cluttered, and some features are missing or less user-friendly. |
Exium's Cloud-Native SASE Solution emerges as the preferred choice for MSPs over CATO SASE. With a focus on quick deployment, optimized throughput, robust security, transparent pricing, and efficient customer support through MSP partnerships, Exium addresses the specific needs of MSPs and their SMB/Mid-Market clients more effectively. CATO's reported challenges in fine-tuning, connectivity, documentation, security, and customer support, along with potential issues in pricing and maintenance downtime, highlight the advantages of choosing Exium for a modern, efficient, and customer-centric SASE solution.