7. Enhancing Digital Experience Monitoring (DEM)

Proactive User Experience Monitoring	Be the First to Know When User Experience Degrades: Comprehensive Monitoring: Understand the digital experience of your applications and services from the user's perspective, regardless of their location, device, or network. Early Detection: Quickly identify and address performance issues before they impact users, ensuring seamless and uninterrupted service delivery.
Precise, Timely Alerts	Get Alerts via Email and PSA/Ticketing Tools: Real-Time Notifications: Receive immediate alerts via email and within Professional Services Automation (PSA) and ticketing tools when anomalies or performance degradations are detected. Swift Response: Enable IT teams to respond rapidly to issues, minimizing downtime and maintaining high service levels.
Detailed User Experience Insights	See Details on Every User’s Experience: Bandwidth Usage Metrics: Measure data uploads and downloads to understand bandwidth consumption and identify potential bottlenecks. User Activity Analysis: Monitor user activity to detect anomalies such as excessive uploads, which could indicate compromised accounts or security threats.
Enhanced Security and Threat Detection	Identify Threats and User Account Compromise: Anomaly Detection: Use advanced analytics to detect unusual user activity that may signify security breaches or account compromises. Proactive Security Measures: Implement immediate security measures upon detecting suspicious activities, protecting your network and users.

¶ Digital Experience Monitoring (DEM)

¶ Managing Digital Experience from Exium Control Panel

¶ Conclusion